Contact Us

We'd Love to Hear From You

Have a question about your order, a product, or anything else? Our team is here to help.

📧 Email Us

The best way to reach us is by email. We typically respond within 24–48 hours on business days.

Email: gianfistore@gmail.com

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Limited availability

📦 Order Issues

If you have a question about an existing order, please include your order number in your message so we can assist you as quickly as possible.

↩️ Returns & Refunds

Please visit our Refund & Return Policy page for full details on how to start a return.

We're committed to making sure you and your pet are 100% happy. Thank you for shopping with GianfiStore 🐾